5 Window Shade Package (Internal Rechargable Battery Powered)

Every Lumi Smart Shade is custom-made to order to ensure a perfect fit and finish for your space. 

• Swatches & Samples: Before placing your order, we encourage you to schedule a meeting with a member of our design team to see colors, textures, and light-filtering levels in your own home.

• Measurement & Installation: Our team provides free professional measurement, design and installation services, guaranteeing precision from start to finish.

• Lead Time: Custom production typically begins once fabrics and finishes are approved. Standard lead times will be shared during your consultation.

• Automation Options: Shades integrate seamlessly with popular smart-home systems and can be controlled via the included remotes or the Bond automation hub.

Because every shade is built to your specifications, orders are non-refundable once production begins. We recommend reviewing swatches and confirming details with our design team before final approval.

Because every Lumi Smart Shade is custom-made to order, each product is built to your exact measurements, fabric selection, and finish. For this reason, we cannot accept returns, exchanges, or cancellations once production has begun.

To ensure your complete satisfaction before we start production:

• Complimentary swatches are available so you can review fabrics, colors, and light-filtering levels in your own space.

• Our team provides free professional measurement to guarantee a perfect fit.

• A detailed order confirmation will be provided for your final approval before manufacturing.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of installation. We will promptly repair or remake any item that does not meet the specifications on your approved order.

For assistance or to report an issue, please email [your support email] or call [your phone number] with your order number and photos of the issue.

At Lumi Smart Shades, every order is custom-made to your exact measurements and delivered with professional care.

Delivery and Installation lead-times:

• Timeline: After you approve your final design selections and swatches, production typically takes 4–6 weeks. Once your order has been complete, our team will reach out to you to coordinate installation of your shades.

Professional Installation

• Included Service: Free professional measurement and installation is included with every package.

• Scheduling: Once your order is ready, our team will contact you to schedule a convenient installation appointment.

• White-Glove Setup: Certified installers will mount, level, and program your shades, ensuring smooth operation and smart-home connectivity.

• Training & Handoff: Before leaving, our technicians will demonstrate controls, remotes, and automation features, and answer any questions.

Your shades are delivered and installed with precision, so you can enjoy whisper-quiet, automation-ready comfort the moment our team completes the setup.